Word of mouth marketing

Word of mouth, and the concept of marketing it, is certainly not a new idea. Yet, in this age of instant communication, mass media, and more media paths than ever before, the simple concept holds as much power as ever, if not more. In fact, as new forms of communication arise, marketers are discovering new ways of harnessing its power.

Customer care programme

Let’s consider how we set up a customer care programme. There are a number of stages including:

1. Identify customer needs and perceptions
2. Establish a mission statement
3. Set service level standards
4. Establish a management process and communicate it to staff
5. Establish a complaints system
6. Develop control system

Celebrity Marketing

Celebrity Marketing as opposed to celebrity endorsements is when a celebrity himself / herself needs to be marketed. There are professionals who take of the celebrities brand image and personality as well as all the elements necessary to build up a brand.

This time of year there is the annual glut of big, vague and safe lists of trends we love to read and share. We seem obsessed with lists.

But think of the problem with these lists… Each and every year lists appear to generalise, distort and delete, so by definition they remove what’s relevant to you. They create edges that don’t exist, and so they remove the real value. They can’t help but do that. Any list is written from ‘their’ start point, how likely is that directly applicable by you?

 

 

 

 

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We believe in what we do, and that it is worth doing well. Others may see this as a cost-adding factor.
We at PHMC GPE believe that our working model will bring added value for our Customers to strengthen their businesses.
PHMC GPE LLC is an innovative company constantly keeping its knowledge and skills up-to-date. We are providing solutions to our clients meeting ROI and maintaining profitability.
PHMC GPE LLC is constantly working on new innovations. This ensures our clients to get flexible and scalable solutions.

 

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