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Created: Thursday, 19 September 2013 10:11 | 2638 Hits | | Comment count: 0

What we are interested in is how to increase the value of customer relationship and what are the angles, how to do it. Following picture illustrates the Value of Customer Relationship. We aim at increasing the customer relationship value and we can talk about what are:

  1. phases and duration of the relationship, what is it?
  2. structure of the relationship and the
  3. exchange of resources.

And let us analyse this problem by taking a look at the structure of the customer relationship.

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Created: Wednesday, 18 September 2013 10:11 | 3689 Hits | | Comment count: 0

The purpose of this article is to detail customer value & customer relationship value thinking .
Customer relationship value, is more customer life-time value and customer value is more or less yearly or budgeted value for the customer. We are trying to figure out for example the profitability of the customer this year. First of all, we have to think what different dimensions determine relationship value.  What are the dimensions of customer relationship value in your business. Dimensions are business and industry specific although there are few similar dimensions in all businesses.

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Created: Sunday, 15 September 2013 10:11 | 3600 Hits | | Comment count: 0

The marketing concept emerged in the mid-1950s.
  • Instead of a product-centered, "make-and-sell" philosophy, business shifted to a customer-centered, "sense-and-respond" philosophy.
  • Instead of "hunting," marketing is "gardening."
  • The job is not to find the right customers for your products, but the right products for your customers.
  • The marketing concept holds that the key to achieving organizational goals consists of the company being more effective than competitors in creating, delivering, and communicating superior customer value to its chosen target markets.
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Created: Monday, 09 September 2013 10:57 | 2600 Hits | | Comment count: 0

The purpose is to introduce the key concepts of customer relationship thinking, and to emphasize that these are the key concepts that are used in all PHMC GPE training programs. Our thinking is based on these concepts. So it is really important to understand them really well.
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These Terms and Conditions apply when you access http://phmcgpe.com or http://phmcgpe.info  (“PHMCWS”) or any other web site owned by PHMC GPE LLC ("PHMC") a USA based Company. These Terms and Conditions are for your benefit and you should read them before using our services. Having read them, if you find you cannot agree to them, you must not use our website. If, however, you agree to them unconditionally, (as we are sure that you will) please continue on and use …….

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At the start of a project, it is important to know what to know what you expect to gather as much information as possible. This will often occur before you have landed the job, as it is necessary to have a meeting to help determine the cost and timeframe of the project. Once you have answered some or all of the research questions below, you will be provided with an accurate estimate in your proposal, as well as have a solid understanding of what you are looking for.

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opensource-110x95.pngWhat is OpenSource?

With open source software, the source code is made public, so that anyone can adapt, improve or expand the software as they see fit. With numerous developers spread across the globe, solutions for bugs are resolved quickly and programs are constantly undergoing further development.
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