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The Marketing Concept
The marketing concept emerged in the mid-1950s.
- Instead of a product-centered, "make-and-sell" philosophy, business shifted to a customer-centered, "sense-and-respond" philosophy.
- Instead of "hunting," marketing is "gardening."
- The job is not to find the right customers for your products, but the right products for your customers.
- The marketing concept holds that the key to achieving organizational goals consists of the company being more effective than competitors in creating, delivering, and communicating superior customer value to its chosen target markets.